Imagine working here

Tigh-Na-Mara Resort is a premier oceanfront resort nestled in the heart of Vancouver Island, offering guests a tranquil escape surrounded by natural beauty. With a commitment to providing exceptional guest experiences, we are seeking a dedicated and motivated Treetop Chef to lead and inspire our spa culinary team.

At the Treetop Tapas and Grill at the Grotto Spa, we pride ourselves on delivering extraordinary dining experiences that linger in the memory of our guests. We're seeking a Sous Chef who shares our passion for food, relentless pursuit of excellence, and dedication to fostering a collaborative environment.

What Tigh-Na-Mara offers you!

- 100% empoloyer paid benefits.
- Professional development opportunities.
- Opportunities for internal growth and promotion.
- Perks and discounts for the resort, including Pines gift shop and Cedars restaurant, and the Grotto Spa!
- Access to all resort amenities (including pool and fitness facilities).
- A supportive and inclusive work environment.
- The opportunity to work with our amazing team!

Primary Duties & Responsibilities

The Treetop Chef at the Grotto Spa's Treetop Tapas & Grill, is at the helm of a distinct culinary experience. Situated in an intimate 30-seat, reservations-only setting, and featuring a set menu with a uniform tapas presentation. Collaborating closely with the Executive Chef, the Treetop Chef will provide leadership and support to the culinary team, inspiring them to embrace innovation within the parameters of the dining environment. The Chef will conduct frequent table touches, engage with guests, and present dishes. During peak times, the Chef will manage expo ensuring each dish is made to perfection. As well, ensuring the food production consistently meets Tigh-Na-Mara’s standards is a key focus of this role. Strong financial skills are crucial for the efficient operation of this unique establishment.Your responsibilities will include:

- Curate a world class rejuvenating culinary experience.
- Collaborate with the resort’s Executive Chef to provide leadership and support to the culinary team, inspiring innovation, and passion.
- Mentor and develop team members in line with the spa's commitment to holistic well-being.
- Maintain high standards in cleanliness, appearance, and hygiene, reflecting the spa's image.
- Oversee all outlet culinary operations, including ordering and maintaining PAR levels.
- Conducting regular line checks, and tastings to ensure consistent quality.
- Maintain a positive and collaborative team environment.
- Ensure specs are clearly documented and demonstrated to the culinary team.
- Ensure all specs are consistent and adhered to on each and every dish that is presented.
- Demonstrate a strong financial acumen.
- Adhere to all expenditure limits for labor, food costs, and expenses.
- Provide management and leadership to your team, including basic payroll and HR functions, partnering with appropriate internal departments where necessary.
- Develop and maintain a positive relationship with the FOH manager, and FOH team, as well as the spa team members. - Embrace, embody and lead based on the values of Tigh-Na-Mara.

Qualities & Skills

To thrive in this role, you possess the following qualities and skills:

- Demonstrated culinary excellence, showcasing innovative thinking and creativity through a history of developing distinctive and unique dishes.
- Experience with, and an understanding of the process of developing and launching new menus.
- Outstanding managerial skills, with the ability to inspire and motivate team members through culinary creativity and innovation.
- Proven track record of successfully leading an international culinary team in a positive and collaborative manner. - Effective planning, organizational, and time management skills for seamless coordination of culinary operations.
- Strong communication skills, and the capability of articulating and embodying the visions of the spa and Treetop Tapas and Grill.
- Minimum of five years experience in progressive culinary leadership roles, preferably in a high-end, exclusive dining environment aligned with spa values.
- Red Seal Certification a strong asset.
- Ability to take direction and embrace feedback.
- Proficiency in computers and basic software products.

Our Values

- Guest-Centric: We prioritize our guests' satisfaction and exceed their expectations.
- Transparent Communication: We believe in open and honest dialogue at all levels.
- Empowerment: We empower our team members to thrive and make meaningful contributions.
- Team Unity: We emphasize collaboration and teamwork in everything we do.

At the Treetop Tapas and Grill at the Grotto Spa, we pride ourselves on delivering extraordinary dining experiences that linger in the memory of our guests. We're seeking a Prep Cook / Line Cook who shares our passion for food, relentless pursuit of excellence, and dedication to fostering a collaborative environment.

You are: An independent worker who is passionate about food and willing to learn. You enjoy early mornings and are experienced in completing inventory checks for food items. You believe in food safety to ensure the highest standards are executed. You are a hard worker focused on the success of the team and the goals of the company.

Primary Duties & Responsibilities

As a Prep Cook / Line Cook you will set your team up for success by following standardized recipes to ensure consistent culinary creations and portions are met. Your consistency and passion while completing prep and working on the line to complete menu creations are inspiring. Your responsibilities will include:

- Basic Food Preparation
- Prepare and cook individual tapas (similar to a tasting menu)
- Ensure sanitary cooking conditions and appropriate safe food handling
- May assist in menu development

Our Values

- Guest-Centric: We prioritize our guests' satisfaction and exceed their expectations.
- Transparent Communication: We believe in open and honest dialogue at all levels.
- Empowerment: We empower our team members to thrive and make meaningful contributions.
- Team Unity: We emphasize collaboration and teamwork in everything we do.

At the Treetop Tapas and Grill at the Grotto Spa, we pride ourselves on delivering extraordinary dining experiences that linger in the memory of our guests. We're seeking a Sous Chef who shares our passion for food, relentless pursuit of excellence, and dedication to fostering a collaborative environment.

Are you ready to take your culinary expertise to new heights? Join us as a Treetop Sous Chef and play a vital role in crafting exceptional culinary experiences while leading a dedicated team to achieve unparalleled standards in both products and guest satisfaction.

Primary Duties & Responsibilities

As a Treetop Sous Chef, you will be a pivotal force in creating and developing culinary masterpieces that excite the palate and delight the senses. Working alongside a skilled team, you will lead, inspire, and mentor them to ensure the delivery of top-tier products and memorable dining moments. Your responsibilities will include:

- Collaborating with the culinary team to create innovative and delectable dishes.
- Assisting in the development of menus that showcase creativity and quality.
- Maintaining an efficient kitchen operation, consistently upholding the highest standards.
- Embracing early mornings and contributing to inventory checks for food items.
- Demonstrating an unwavering commitment to food safety protocols and industry best practices.
- Leading by example, working diligently to achieve team and company objectives.

Qualities & Skills

To thrive in this role, you possess the following qualities and skills:

- A self-motivated and independent worker with a genuine passion for the culinary arts.
- A continuous learner who is eager to absorb new culinary trends and techniques.
- Proficient in conducting inventory checks for food items, particularly during early hours.
- An advocate of food safety practices to maintain uncompromising standards.
- Dedicated and hardworking, dedicated to the collective success of your team and the company.
- A team player who contributes positively to our vibrant culinary culture.
- A natural leader who brings out the best in your colleagues and fosters their growth.

Our Values

- Guest-Centric: We prioritize our guests' satisfaction and exceed their expectations.
- Transparent Communication: We believe in open and honest dialogue at all levels.
- Empowerment: We empower our team members to thrive and make meaningful contributions.
- Team Unity: We emphasize collaboration and teamwork in everything we do.

At the Treetop Tapas and Grill at the Grotto Spa, we pride ourselves on delivering extraordinary dining experiences that linger in the memory of our guests. We're seeking a Line Cook who shares our passion for food, relentless pursuit of excellence, and dedication to fostering a collaborative environment.

Are you ready to take your culinary expertise to new heights? Join us as a Treetop Line Cook and play a vital role in crafting exceptional culinary experiences while leading a dedicated team to achieve unparalleled standards in both products and guest satisfaction.

Primary Duties & Responsibilities

As a Line Cook you will set your team up for success by following standardized recipes to ensure consistent culinary creations and portions are met. Your consistency and passion while completing prep and working on the line to complete menu creations are inspiring. Your responsibilities will include:

- Basic Food Preparation
- Prepare and cook individual tapas (similar to a tasting menu)
- Ensure sanitary cooking conditions and appropriate safe food handling
- May assist in menu development

Education:

- A secondary school diploma is required
- Related post-secondary school courses are preferred
- Registration in an apprenticeship program is an asset

Our Values

- Guest-Centric: We prioritize our guests' satisfaction and exceed their expectations.
- Transparent Communication: We believe in open and honest dialogue at all levels.
- Empowerment: We empower our team members to thrive and make meaningful contributions.
- Team Unity: We emphasize collaboration and teamwork in everything we do.

Introduce yourself to the spa industry where your attention to detail will be an asset to our business! Spa Attendants ensure cleanliness and organization in our guest spaces. This is a great starting point for those considering a career in the spa industry and wish to learn more about opportunities in this sector. If you love the spa biz like we think you will, we offer training to help prepare you for other roles such as Spa Coordinator, Spa Reservationist and Spa Concierge.

Primary Duties & Responsibilities

- Ensure cleanliness in guest spaces
- Drop off & pick up spa linens for washing, reset guest lockers, sanitize sandals, restock guest amenities
- Answer guest inquiries about our facility

Education, Experience & Skill Set

- Flexibility to work combination of weekdays, evenings, weekends, and holidays
- Detail-oriented with a positive attitude that contributes to a healthy, friendly, and supportive workplace
- Able to drive a golf cart safely (BC driver’s license not required)
- Physically able to perform job duties (standing, lift to 20 lbs, walk up and down stairs)

Start your spa industry career at the #1 Spa in BC where you will provide exceptional customer service to our guests in a beautiful environment. Spa Coordinators work at our spa front desk / reception area. If you love working with people to provide friendly and genuine customer service, this is the job for you! And when you are ready for career advancement, we offer training to prepare you for other roles within the spa such as Spa Reservationist, Spa Concierge and Leadership positions.

Primary Duties & Responsibilities

- Greet guests, confirm appointment details, and provide spa tours
- Assist with retail sales and process payments
- Answer questions about the spa and its amenities and manage the spa schedule throughout the day

Education, Experience & Skill Set

- Excellent communication skills
- Warm, friendly, calm, and caring nature
- Flexibility to work combination of weekdays, evenings, weekends, and holidays
- A guest-focused attitude which contributes to memorable guest experiences

Take your culinary career to the next level at the Grotto Spa. We are looking for enthusiastic, reliable, and creative First Cooks to join our spa’s culinary team. The Treetop Tapas & Grill is an award-winning restaurant located on the 3rd floor of the Grotto Spa, serving a unique “endless tapas” dining experience unlike any other in Canada, exclusively to robed spa guests.

Primary Duties & Responsibilities

- Participate in food preparations and cleaning procedures
- Cook and plate individual tapas dishes to a consistent high standard
- Always ensure sanitary cooking conditions and safe food handling

Education, Experience & Skill Set

- Related post-secondary school courses preferred but willing to train & mentor the right candidates
- Ability to prioritize and multi-task in a fast-paced kitchen environment
- Creativity and willingness to contribute to menu development an asset
- FoodSafe Certification an asset

The Treetop Tapas & Grill at the Grotto Spa is home to a 2-hour culinary experience unlike any other in Canada. Guests dine comfortably in their robes and sandals overlooking the surrounding forest while presented with a collection of tapas plates, featuring both local and international influences.

Primary Duties & Responsibilities

- Greet guests and introduce each tapas plate of the 'chef's presentation' dining experience
- Educate guests on wine pairings and cocktails to perfectly compliment their meal
- Communicate dietary restrictions/allergies to the culinary team

Education, Experience & Skill Set

- Fine dining experience preferred and excellent communication skills a must
- Wine knowledge and bartending skills an asset
- Flexibility to work combination of weekdays, evenings, weekends, and holidays
- Serving It Right Certification

Perform therapeutic massage in a beautiful spa setting! The Grotto Spa is seeking BC RMTs to perform therapeutic massage to the highest industry standards.

Education & Skill Set

- Must be fully accredited and registered with the College of Massage Therapists of British Columbia (CMTBC)
- Strong record keeping practices
- Warm and sincere communication skills with excellent bedside maner
- Ability to perform 5 spa treatments per shift

Why Work Here?

- Busy resort spa, with a strong local guest following and high demand for RMT services
- Flexible scheduling within regular business hours; choose when you want to work (days, evenings, weekends, holidays)
- High quality products, equipment & supplies including hydraulic treatment tables with warmers, towel cabbies and linens
- Reimbursement of annual RMT registration fee upon completion of each year of employment
- Paid time for required record keeping and file management
- No room rental or administration fees – we manage all bookings, payments, billing and guest care at no cost to you
- Up to $500 paid annually for continuing education credits

Perform massage and body treatments in a beautiful spa setting! The Grotto Spa is seeking compassionate, confident, and professional Massage Providers to perform massages, body polishes and back treatments to the highest industry standards.

Education & Skill Set

- Successful completion of a Professional Spa Massage Certification Program
- Warm and sincere communication skills with excellent bedside manner
- Ability to perform 4 – 5 spa treatments per shift
- Ability to follow policy and procedure for consistent treatment experience
- Retail sales skills to assist guests with purchases for continued care at home

Why Work Here?

- Busy resort spa, with a strong local guest following
- High quality products, equipment & supplies including hydraulic treatment tables with warmers, towel cabbies and linens
- Spa Treatment trades to promote self-care and well-being
- Training & development, up to $500 annually for continuing education
- Quarterly skincare training with Eminence Organic Skin Care, including FREE product

Perform aesthetics services in a beautiful spa setting! The Grotto Spa is seeking compassionate, confident and professional Aestheticians to join our team to perform facials, manicures, pedicures, body treatments and relaxation massage to the highest industry standards.

Education & Skill Set/strong>

- Successful completion of a Professional Esthetics Certification Program
- Warm and sincere communication skills with excellent bedside manner
- Ability to perform 5 spa treatments per shift
- Ability to follow policy and procedure for consistent treatment experience
- Retail sales skills to assist guests with purchases for continued care at home

Why Work Here?

- Busy resort spa, with a strong local guest following
- High quality products, equipment & supplies including hydraulic treatment tables with warmers, towel cabbies and linens
- Spa Treatment trades to promote self-care and well-being
- Training & development, up to $500 annually for continuing education
- Quarterly skincare training with Eminence Organic Skin Care, including FREE product

Perform hair salon services in a beautiful spa setting! The Grotto Spa is seeking an artistic, confident, and professional stylist to join our team!

Education & Skill Set:

- Successful completion of a Professional Hair Styling Certification Program
- Established local clientele preferred
- Warm and sincere communication skills
- Ability to perform 4 – 5 hair services per shift
- Retail sales skills to assist guests with purchases for continued care at home

Why Work Here?

- No chair rental fees or administration fees – we manage all bookings, payments and confirmation calls at no cost to you
- No product costs – we purchase and maintain the retail and salon product inventory, so you always have what you need
- Busy resort spa and salon, with a strong local guest following
- High quality equipment and supplies. Joico-Exclusive Salon
- Training & development, up to $500 annually for continuing education